Satya Narayana Raju is a Customer Support Lead with Circulus. He has 12+ years of experience in the IT field and has worked with major companies like Amazon, Genpact, Fiserv and Google. At Circulus, he manages the Support Team for Circulus Enterprise customers, ensuring delivery of efficient support to customers across the world. He is also involved in hiring and training new team members, ensuring client SLAs are met, maintaining KPIs, reporting and sharing dashboards, building and maintaining knowledge base for the Circulus team, scheduling team communication and collaboration, and process improvement.
Raju has an MBA in Finance from GITAM University. In his spare time, he enjoys watching movies and hanging out with friends. He loves to go on long drives.