Process Outsourcing Case Study for Transportation
A prominent transport provider could significantly reduce the operating costs through Circulus Process Outsourcing
OUR TEAM IS YOUR TEAM
Entirely configurable. Absolutely scalable. Totally doable.
Your business is packed with policies, procedures and workflows, many of which require manual intervention. Our non-voice business process outsourcing solutions take advantage of both technology and human brainpower to create powerful automation engines.
Our methodology allows for scalability of even the most complex business rules and workflow needs. And by integrating with your existing ERP, our solutions can operate seamlessly with your organization.
DOCUMENT COLLECTION
Documents provide the data at the heart of your business processes. While crucial, managing the collection of documents across multiple locations can be a major drain on resources. Circulus makes this task simple. We’ll work with your existing systems and platforms to consolidate your document collection into a single destination for document management.
Document collection mechanisms include:
- Proprietary Circulus web scan tools
- Client portal uploads
- External data feeds
- EDI, email or FTP
- PO Box services
DATA EXTRACTION
Crucial data lives within physical documents, and we all know how cumbersome data entry and extraction can be. Circulus utilizes proprietary software in addition to data entry experts to extract and validate data from any format. Our capabilities leverage human intelligence with technical automation to give you the best possible quality, including undefined document formats and handwritten data.
Data extraction services include:
- Tech-enabled data entry, with 99% accuracy
- Client templates and data mapping
- Data validation, QA and QC services
- Image review
AUTOMATED WORKFLOW
Each business is unique, with processes and rules specific to their needs. Circulus outsourcing takes these requirements and translates them into a powerful customized workflow and business rule engine. From there, even the most complex workflow needs can be accomplished, complete with cloud portals and backend data integrations.
Workflow capabilities include:
- Complex business rule automation
- Backend integrations
- User and vendor portal development
- Workflow, exception handling and reporting
